Terms of Service

We resell prepaid mobile data plans delivered as eSIM profiles. We are a reseller, not a mobile network operator. Service is carried on local partner networks in each destination.

Plans are data only. They do not include a phone number, and do not support regular voice calls or SMS. Calls over WhatsApp, FaceTime and similar apps work over the data connection.

Before you buy, check that your device:

• supports eSIM — dial *#06# and check an EID number appears; and
• is not locked to a network operator.

You confirm both when you pay: checkout states this directly above the Pay button, and we keep a record of it with your order. A locked or incompatible device will refuse the eSIM. Because an eSIM is used up once it is installed, it cannot be refunded after installation. An eSIM that was never installed is covered by our Refund Policy.

• Validity starts when the eSIM first connects to a network at your destination, not when you buy it. Installing early costs you nothing.
• Unused data does not roll over, and expired plans cannot be extended or refunded.
• Plans described as unlimited never run out of data, but every one of them carries a daily full-speed allowance, after which the speed is reduced until the next day. The allowance and the reduced speed are stated on the plan before you pay.
• Tethering is supported on most plans; tethered devices share the same allowance.

Coverage, speed and network availability depend on the local operator, your location, your device and network congestion. We cannot guarantee any particular speed or that service will be available at a specific address. 5G is provided only where the plan and the local network both support it.

Prices are shown inclusive of GST at 18% and nothing is added at checkout. Every paid order receives a tax invoice, issued in Indian rupees, available from your order page and linked from your confirmation email. Where a price is shown in another currency, the exact amount and currency you will be charged are stated before you pay.

Payment is processed by Cashfree Payments; we never receive your payment credentials. Your order is confirmed only once payment is captured and the eSIM is issued.

Your QR code appears on your order page as soon as the eSIM is issued, and is emailed as a backup. If issuing fails after payment, you are refunded in full — see Refunds.

The link in your email contains a secret access code. Anyone with that link can install your eSIM, so treat it as you would a ticket.

You agree not to use the service to:

• break any law in the country you are using it in;
• resell the connection, or run it as a permanent fixed-line replacement;
• send spam, or attempt to breach any network or system.

We may suspend or revoke an eSIM used this way, or where the local operator requires it, without refund.

We are liable to you for the amount you paid for the affected order. We are not liable for indirect or consequential losses — including missed connections, lost bookings or lost business — arising from loss of service.

Nothing here limits liability that cannot be limited under Indian law.

We may update these terms. The version in force is the one published when you place your order, and the date at the top of this page tells you when it last changed.

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts of Surat, Gujarat.

Questions about these terms: [email protected].